CSC Rural BPO transforming lives of people in naxal affected Bijapur

ICTpost Media Action

Bijapur, Chhattisgarh: May 15, 2019

The BPO centre in Bijapur was? visited by Prime Minister Narendra Modi during his visit to Chhattisgarh. PM interacted with call operators and admired the VLE for unique initiative

Common Services Centres, acting as a one stop solution for delivery of G2B and B2C services, ?are playing a crucial role in turning government?s mandate to generate employment opportunities for rural population within their native place, into reality.

When it comes to naxal affected regions, it becomes even more significant to promote rural entrepreneurship, build rural capacity, and provide livelihood to people so as to get them into main stream.

With that view, under CSC?s Rural BPO initiative, Village Level Entrepreneur Ishwar Yadav, 24, started a Rural BPO centre in village Jangla in Bijapur district. The BPO centre has employed 10 youths from tribal community, who have got a source of income to manage their lives. They were given training by the CSC team on handling customers? calls and data entry. Now these rural youths are doing survey to get feedback from customers on various government services.

Among youths working at the Centre are Sunil Kumar Kandik, Suman Sakni, Govind Pujari, Arti Korsi, and Shiv Vandekar from nearby villages. These call operators are paid a salary of Rs 6,000 per month, making them financial independent without going far away from their homes.

The Rural BPO initiative is meant for generating employment opportunities to people in rural areas, transforming rural social and economic structure to lead rural India towards digital transformation

The Rural BPO initiative is meant for generating employment opportunities to people in rural areas, transforming rural social and economic structure to lead rural India towards digital transformation.

Earlier, youths were forced to migrate to cities like Raipur due to unavailability of employment opportunities in rural areas. But with the advent of Rural BPOs they are increasingly getting work without leaving their home.

The BPO centre in Bijapur was? visited by Prime Minister Narendra Modi during his visit to Chhattisgarh. PM interacted with call operators and admired the VLE for unique initiative.

VLE Ishwar Yadav also runs a CSC centre in the locality which acts as a single delivery point for IT-enabled services to local population. ?This has transformed the lives of many people in the region. editor@ictpost.com

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